Built to automate returns and retain sales, Float is the best way for online returns

Modern returns management platform helping brands retain up to 48% of refunds with exchanges.

Trusted by elite
Shopify brands

What's the impact?

We deliver tangible results.

Retain sales and customers

Returns, exchanges, store credits, automations, data intelligence - the modern way of doing returns.

Returns on autopilot - built for 2026

Global returns coverage, workflow automation and a customer experience that builds loaylty.

Exchanges & store credit - retain sales

Our returns flow optimize for exchanges, upsells and store credit over cash refunds.

Data intelligence - reduce return rates

Insights that enable data-driven decisions such as KPIs, trends and insights.

Act now.

Let's help you convert refunds into exchanges.

Simple pricing

For early-stage to growing enterprises - fast implementation, no binding, monthly fee.

Free

For smaller organisations that want to automise returns with a great returns portal.

€0

forever

Includes

Up to 25 returns / month

Returns portal

Data intelligence

Free

For smaller organisations that want to automise returns with a great returns portal.

€0

forever

Includes

Up to 25 returns / month

Returns portal

Data intelligence

Free

For smaller organisations that want to automise returns with a great returns portal.

€0

forever

Includes

Up to 25 returns / month

Returns portal

Data intelligence

Grow

For organisations looking to cut costs, streamline return workflows and retain sales.

From

€99

/ month

Includes

Up to 1.000 returns / month

Everything in Free

Exchanges: across variants

Exchanges: across all products

3rd party systems integrations

Grow

For organisations looking to cut costs, streamline return workflows and retain sales.

From

€99

/ month

Includes

Up to 1.000 returns / month

Everything in Free

Exchanges: across variants

Exchanges: across all products

3rd party systems integrations

Grow

For organisations looking to cut costs, streamline return workflows and retain sales.

Recommended

From

€99

/ month

Includes

Up to 1.000 returns / month

Everything in Free

Exchanges: across variants

Exchanges: across all products

3rd party systems integrations

Enterprise

For larger organisations with complex setup and performance requirements.

custom pricing

Includes

Everything in Grow

Custom usage quota

API access and support

Custom onboarding program

Enterprise

For larger organisations with complex setup and performance requirements.

custom pricing

Includes

Everything in Grow

Custom usage quota

API access and support

Custom onboarding program

Enterprise

For larger organisations with complex setup and performance requirements.

custom pricing

Includes

Everything in Grow

Custom usage quota

API access and support

Custom onboarding program

A lot of love

From incredible people.

Yoyo Olesen

@66_north

An invaluable tool for optimising returns. We retain 31% of refunds with exchanges and the platform is user-friendly and intuitive, making returns easy for both customers and our team.

Yoyo Olesen

@66_north

An invaluable tool for optimising returns. We retain 31% of refunds with exchanges and the platform is user-friendly and intuitive, making returns easy for both customers and our team.

Kasper Broue M.

@munthe

Best level of support I've ever experienced - it feels like Float was tailor-made for us.

Kasper Broue M.

@munthe

Best level of support I've ever experienced - it feels like Float was tailor-made for us.

Mette Ø. Skytte

@numph

Reaching a 99% optimized return flow has been transformative. The expert guidance combined with a highly intuitive platform ensured a seamless transition.

Mette Ø. Skytte

@numph

Reaching a 99% optimized return flow has been transformative. The expert guidance combined with a highly intuitive platform ensured a seamless transition.

Mads E. Thomsen

@pitaya

We've been happy with Float. Professional onboarding, and the savings are really noticeable on our bottom line.

Mads E. Thomsen

@pitaya

We've been happy with Float. Professional onboarding, and the savings are really noticeable on our bottom line.

Mads Hansen

@green_car_gear

Float has been a game-changer for our return flow. We experienced a very thorough and extensive onboarding process, with willingness to make small tweaks in the integration to make our workflow as efficient as possible. Highly recommend!

Mads Hansen

@green_car_gear

Float has been a game-changer for our return flow. We experienced a very thorough and extensive onboarding process, with willingness to make small tweaks in the integration to make our workflow as efficient as possible. Highly recommend!

Klavs Steenhof

@intersport

We've drastically cut processing times for returns and get great feedback from our customers on our returns process. Float's returns portal and warehouse processing module has made a huge difference for us. Plus the team is so responsive whenever we have questions - truly awesome!

Klavs Steenhof

@intersport

We've drastically cut processing times for returns and get great feedback from our customers on our returns process. Float's returns portal and warehouse processing module has made a huge difference for us. Plus the team is so responsive whenever we have questions - truly awesome!

Josefine Laigaard

@saks_potts

Their insights are next level and have helped us reduce returns massively.

Josefine Laigaard

@saks_potts

Their insights are next level and have helped us reduce returns massively.

Lilli Sussemiehl

@knowledgecotton

Deciding to collaborate with Float was easy. From the first meeting we felt reassured… and now look forward to convert refunds to exchanges.

Lilli Sussemiehl

@knowledgecotton

Deciding to collaborate with Float was easy. From the first meeting we felt reassured… and now look forward to convert refunds to exchanges.

Simon Bak A.

@liiteguard

Float is a no-brainer. Really. We make it more convenient for our customers to get the right products, while gaining valuable data and actionable insights.

Simon Bak A.

@liiteguard

Float is a no-brainer. Really. We make it more convenient for our customers to get the right products, while gaining valuable data and actionable insights.

Lauren Blair

@momkind

Thanks for everything, Christian! It's been great working with you guys... looking forward to seeing more positive results with Float and an improved customer experience!

Lauren Blair

@momkind

Thanks for everything, Christian! It's been great working with you guys... looking forward to seeing more positive results with Float and an improved customer experience!

Marlene Bæhr S.

@cecilie_bahnsen

We've fully automated our returns process and ∼24% of our returns are exchanged.

Marlene Bæhr S.

@cecilie_bahnsen

We've fully automated our returns process and ∼24% of our returns are exchanged.

Emil Torgeirsen

@heliot_emil

We fully automated our returns and exchanges, and the impact is already showing - 25% of returns converted to exchanges since launch. A big thank you to Christian and the Float team for a strong partnership.

Emil Torgeirsen

@heliot_emil

We fully automated our returns and exchanges, and the impact is already showing - 25% of returns converted to exchanges since launch. A big thank you to Christian and the Float team for a strong partnership.

Lone Holm

@skall_studio

We've gained valuable insight into our returns: why they happen and what to do next.

Lone Holm

@skall_studio

We've gained valuable insight into our returns: why they happen and what to do next.

Sarah Tansey

@britt_sisseck

When we first spoke to Christian about bringing Float on board, it didn't feel like he was giving us a sales pitch. He asked lots of good questions about our concerns. He was genuinely interested in making sure the partnership was right.

Sarah Tansey

@britt_sisseck

When we first spoke to Christian about bringing Float on board, it didn't feel like he was giving us a sales pitch. He asked lots of good questions about our concerns. He was genuinely interested in making sure the partnership was right.

Yoyo Olesen

@66_north

An invaluable tool for optimising returns. We retain 31% of refunds with exchanges and the platform is user-friendly and intuitive, making returns easy for both customers and our team.

Marlene Bæhr S.

@cecilie_bahnsen

We've fully automated our returns process and ∼24% of our returns are exchanged.

Josefine Laigaard

@saks_potts

Their insights are next level and have helped us reduce returns massively.

Mette Ø. Skytte

@numph

Reaching a 99% optimized return flow has been transformative. The expert guidance combined with a highly intuitive platform ensured a seamless transition.

Lone Holm

@skall_studio

We've gained valuable insight into our returns: why they happen and what to do next.

Simon Bak A.

@liiteguard

Float is a no-brainer. Really. We make it more convenient for our customers to get the right products, while gaining valuable data and actionable insights.

Mads Hansen

@green_car_gear

Float has been a game-changer for our return flow. We experienced a very thorough and extensive onboarding process, with willingness to make small tweaks in the integration to make our workflow as efficient as possible. Highly recommend!

Klavs Steenhof

@intersport

We've drastically cut processing times for returns and get great feedback from our customers on our returns process. Float's returns portal and warehouse processing module has made a huge difference for us. Plus the team is so responsive whenever we have questions - truly awesome!

Kasper Broue M.

@munthe

Best level of support I've ever experienced - it feels like Float was tailor-made for us.

Emil Torgeirsen

@heliot_emil

We fully automated our returns and exchanges, and the impact is already showing - 25% of returns converted to exchanges since launch. A big thank you to Christian and the Float team for a strong partnership.

Lilli Sussemiehl

@knowledgecotton

Deciding to collaborate with Float was easy. From the first meeting we felt reassured… and now look forward to convert refunds to exchanges.

Mads E. Thomsen

@pitaya

We've been happy with Float. Professional onboarding, and the savings are really noticeable on our bottom line.

Sarah Tansey

@britt_sisseck

When we first spoke to Christian about bringing Float on board, it didn't feel like he was giving us a sales pitch. He asked lots of good questions about our concerns. He was genuinely interested in making sure the partnership was right.

Lauren Blair

@momkind

Thanks for everything, Christian! It's been great working with you guys... looking forward to seeing more positive results with Float and an improved customer experience!

Imagine you'd
already solved it.

We're here to help you automate processing and create return experiences that build loyalty and retain sales.