Automate returns
and exchanges.

Automate returns and exchanges.

The modern returns portal to automate processing, turn refunds into exchanges and use data intelligence to reduce returns.

Watch demo - 1 min

Watch demo - 1 min

"An invaluable tool for optimizing returns. The platform is user-friendly and intuitive, making returns easy for both customers and our team."

Yoyo Olesen

Head of E-com @ Baum und Pferdgarten

"An invaluable tool for optimizing returns. The platform is user-friendly and intuitive, making returns easy for both customers and our team."

Yoyo Olesen

Head of E-com @ Baum und Pferdgarten

"An invaluable tool for optimizing returns. The platform is user-friendly and intuitive, making returns easy for both customers and our team."

Yoyo Olesen

Head of E-com @ Baum und Pferdgarten

[01] FIXING RETURNS

Automate everything. From registration to refund, while retaining sales and building customer loyalty — the modern way.

Returns on autopilot.

Customizable returns portal delivering a smooth and on-brand experience for your customers, while automating workflows for support teams.

ruth.domain.com

Return and exchange
Return and exchange

#12321

#12321

Start return

Start return

Start return

Store credit
Design portal UI
Connect to WMS
Automate exchanges
Set return fees
Return labels setup
Return guides

Retain sales.

Offer exchanges and new items during the returns process. A great way to make customers happy while making money.

Variant exchanges

Size and colour swaps. Quickly help customers exchange for the right size or colour.
Size and colour swaps. Quickly help customers exchange for the right size or colour.
Size and colour swaps. Quickly help customers exchange for the right size or colour.

Size and colour options

XS

S

M

L

Red

Black

White

Exchange

Exchange

Exchange

Full catalogue exchanges

Find something new. Use the value of returned items to find something new. Offer extra credit to sweeten the deal.

Find something new. Use the value of returned items to find something new. Offer extra credit to sweeten the deal.

Find something new. Use the value of returned items to find something new. Offer extra credit to sweeten the deal.

Want to find something else?

Add products

Add products

Add products

Return credits (plus bonus): €350

Alternative refunds

Store credit refunds. Incentivise customers for refunds via store credits with extra value and no return fees.

Store credit refunds. Incentivise customers for refunds via store credits with extra value and no return fees.

Store credit refunds. Incentivise customers for refunds via store credits with extra value and no return fees.

Store credit

10% extra

Free return

Refund to credit card

€10 fee

11-44% of your refunds could be retained sales.

11-44% of your refunds could be retained sales.

11-44% of your refunds could be retained sales.

Reduce returns.

Data intelligence automatically analysing returns data to help you make better decisions and reduce return rates.

Automated insights

Know where to focus. Trends, insights and alarms - all you for data-driven decision making and reducing return rates.

Know where to focus. Trends, insights and alarms - all you for data-driven decision making and reducing return rates.

Know where to focus. Trends, insights and alarms - all you for data-driven decision making and reducing return rates.

Insights
New fit trend

Active

Return rate warning

Active

Threshold breached

Paused

PDP size guidance

Data-driven size guidance. Size insights synchronized directly to your product pages to reduce returns and boost purchase confidence.

Data-driven size guidance. Size insights synchronized directly to your product pages to reduce returns and boost purchase confidence.

Data-driven size guidance. Size insights synchronized directly to your product pages to reduce returns and boost purchase confidence.

Emma Loafers

€350

Choose size

Item fits small to size.

"We've fully automated our returns processing and ∼24% of our returns are exchanged."

"We've fully automated our returns processing and ∼24% of our returns are exchanged."

"We've fully automated our returns processing and ∼24% of our returns are exchanged."

Marlene Sørensen

Head of E-commerce

"We've gained valuable insight into our returns: why they happen and what to do next."

"We've gained valuable insight into our returns: why they happen and what to do next."

"We've gained valuable insight into our returns: why they happen and what to do next."

Lone Holm

Head of E-commerce

"Super robust and everything runs smoothly across our systems. Plus the team is really awesome."

"Super robust and everything runs smoothly across our systems. Plus the team is really awesome."

Klavs Stenhoff

Head of Digital

"Super robust and everything runs smoothly across our systems. Plus the team is really awesome."

Klavs Stenhoff

Head of Digital

"Best level of support I have ever experienced, resulting in a solution that feels like it was tailor-made for us."

"Best level of support I have ever experienced, resulting in a solution that feels like it was tailor-made for us."

"Best level of support I have ever experienced, resulting in a solution that feels like it was tailor-made for us."

Kasper Broue Meinertz

E-commerce Manager

"Invaluable tool in optimizing our returns process. It's intuitive and makes returns easy for everyone."

"Invaluable tool in optimizing our returns process. It's intuitive and makes returns easy for everyone."

"Invaluable tool in optimizing our returns process. It's intuitive and makes returns easy for everyone."

Yoyo Olesen

Head of E-commerce

"Their insights are next level and they've helped us reduce returns massively."

"Their insights are next level and they've helped us reduce returns massively."

Josefine Laigaard

CEO

"Their insights are next level and they've helped us reduce returns massively."

Josefine Laigaard

CEO

[02] BUILT FOR IMPACT

The modern way of handling returns. Float helps brands retain thousands in sales, while automating processing.

11-44%
37%
33-99%

[03] ACROSS SYSTEMS

Easily integrated. Designed for Shopify and to work seamless across your systems.

Systems

Prebuilt Integrations for ERP, WMS, 3PL, logistics and shipping.

API

Build your own integrations and automations with out API.

Omni-channel

Our own modules to quickly process returns in store, your warehouse or 3PL.

[04] WITH SIMPLICITY

Simple pricing.

From early-stage to growing enterprises.
Fast implementation, no binding and a fixed monthly fee.

Get a price estimate for the Pro package.

Free

For small teams. A returns portal to get started and automate processing.

€0/month.

Up to 50 returns/month

Returns portal

Custom instructions

Data intelligence

Email support

Popular

Pro

For growing companies. Turn refunds into retained revenue and reduce return rates.

€199/month

Everything in Free, plus:

Exchanges (all types)

PDP size flags

Systems integrations

Omni-channel returns

Advanced support

Enterprise

For large scale operations. Everything we offer tailored to your setup.

Custom quote.

Everything in Pro, plus:

API access

Integration support

Performance reviews

"Float is a no-brainer. Really. We make it more convenient for our customers to get the right products, while gaining valuable data and actionable insights."

"Float is a no-brainer. Really. We make it more convenient for our customers to get the right products, while gaining valuable data and actionable insights."

Simon Bak Andersen

Head of Marketing @

Platform
Platform
Ressources
Ressources
Direct contact
Direct contact

(+45) 31 79 79 94

ce@floatreturns.com

Direct contact

(+45) 31 79 79 94

ce@floatreturns.com

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